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Terms & Conditions

Last Updated: 23 June 2025

1.1 Platform Ownership and Applicability

StepOut is owned by Social Edition Private Limited, a company incorporated in Singapore with its registered address at 50 Raffles Place, Singapore Land Tower, Singapore 048623 (UEN No. 202520094C). In India, it is operated by Eastern Elegance Private Limited, having its principal place of business at WZ 233, Inderpuri, New Delhi - 110012. These Terms govern your access to and use of the StepOut mobile application, website, and all related services (collectively, the “Services”). By accessing or using our Services, you accept these Terms. If you do not agree, you must immediately cease using the Services.

1.2 Eligibility

The Services are only available to individuals who are at least 18 years of age. By registering or using the Services, you confirm that you meet this age requirement. We reserve the right to request age verification at any time and may suspend or terminate any accounts that do not meet this requirement.

Each user is permitted to maintain only one active account. Duplicate or fraudulent accounts may be permanently disabled. Accounts that remain inactive for a period of two years will be permanently deleted following a notification.

1.3 Event Experience and Reservations

Details of the restaurant or event venue will be communicated a few hours before the scheduled event start time. We curate group experiences based on user preferences, and we reserve the right to modify group compositions up to a few hours before the scheduled event in the interest of enhancing the user experience.

1.4 Booking Fees and Payments

The StepOut booking fee (StepOut Ticket or membership) constitutes a service fee for curating a compatible group and arranging the reservation. This fee is separate from the cost of food & beverages consumed at the venue, which must be settled directly with the restaurant. StepOut bears no responsibility for disputes related to bills issued by restaurants.

1.5 Cancellations and Refunds

The StepOut booking fee is non-refundable. However, users may reschedule their booking for a later date on our app or website, provided that the request is made at least 48 hours prior to the scheduled event. No refunds or credits shall be issued in the event a participant fails to attend.

In case StepOut cancels or reschedules an event due to unforeseen circumstances, users may be entitled to a full refund or a credit for future events, as determined solely by StepOut.

1.6 Reservation Policies

Reservations must be made exclusively through the StepOut platform. Bookings made through third‑party platforms or agents will not be honored or refunded. Users are not permitted to bring unregistered guests to StepOut events.

1.7 User Conduct and Responsibilities

All users must conduct themselves respectfully and lawfully. The following behaviors are strictly prohibited and may result in suspension or termination:

  • Harassment, abuse, or discrimination
  • Unwanted advances or inappropriate behavior
  • Use of false identities or impersonation
  • Engaging in unlawful activities

StepOut reserves the right to remove any user violating these standards.

1.8 Algorithmic Matching and Privacy

StepOut’s algorithm matches users based on shared interests, locations, preferences, and previous event feedback. No discriminatory criteria are used in the process.

1.9 Consent for Communications

By providing your contact information, you explicitly consent to receive communications from StepOut via phone, SMS, email, and messaging platforms including WhatsApp. These communications include but are not limited to:

  • Booking confirmations
  • Service updates
  • Feedback surveys
  • Marketing promotions

You can opt out of promotional messages at any time via app settings, unsubscribe links, or by contacting support@stepout.world.

1.10 Data Security

We implement industry‑standard security protocols to protect user data. Personal information is not shared with other users without explicit consent. Users are responsible for maintaining the confidentiality of their login credentials.

1.11 Intellectual Property

All content, including logos, visuals, text, and software, are either owned or licensed by StepOut and are protected by global intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.

1.12 Disclaimers and Limitations

We do not guarantee continuous access to Services and disclaim liability for issues arising from user interactions, technical problems, or third‑party actions. To the fullest extent permissible by law, StepOut disclaims all warranties and shall not be liable for indirect or consequential damages.

1.13 Assumption of Risk

By attending StepOut events, you acknowledge personal responsibility and assume all associated risks, including injury, loss, or disputes arising between participants.

1.14 Force Majeure

StepOut is not liable for any failure or delay in performance due to events beyond its reasonable control, including natural disasters, regulatory actions, or technical failures.

1.15 Governing Law and Dispute Resolution

These Terms are governed by the laws of India for users located in India, with exclusive jurisdiction in the courts of Gurugram.

For users elsewhere, applicable local laws will prevail, with Singapore courts as the default jurisdiction for international disputes unless otherwise required by mandatory local law.

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Contact us
Social Edition Private Limited, 50 Raffles Place, Singapore Land Tower, Singapore 048623

Operated in India by: Eastern Elegance Pvt. ltd. | WZ 233, Inderpuri, New Delhi 110012
support@stepout.world
+91 93192 83959
© 2025 StepOut | Social Edition Private Limited, Singapore, UEN No 202520094C. All rights reserved.