Help center

Our community is diverse and eclectic. That's the beauty of StepOut. You cannot put us all in one bucket. Each person is different and each dinner is a new story. when you meet the stepout community for dinner, you will have been exposed to various completely different perspectives of life. And your own unique story will add perspective to theirs. There is a whole world to discover to experience and embrace. One meal at a time.

We strive to accommodate all dietary requirements. There is a provision to select your dietry restrictions and add any other preferences while selecting the dinner so we can find you a restaurant that serves your requirements.

Dinner start at 7 PM and are held every Saturday while Lunch is currently live in South Delhi and Gurgaon only and starts at 1 PM on Sunday.

For organizational reasons, all our dinners are held on Saturdays for now. We will soon increase the frequency of the meals. We have also started lunches on Sundays in select cities.

You can choose between either English or the local language of the area. If there are more than one local languages, we give you all the options. We try to bring together a group who have chosen to speak the same language.

StepOut Ticket includes access to the app, our vibe check algorithm, and a platform fee per booking. The cost of any spends on the meal is payable directly at the restaurant.

StepOut is for eveyone and anyone above the age of 18. StepOut is a safe and inclusive space regardless of gender, orientation, or religion. We create a vibrant and welcome environment for all participants.

Sign up and create your StepOut account, complete our vibe check test, then choose your city, dinner date and type of restaurant that you want to attend and book your ticket.

Our AI powered algorithm considers factors like age, gender distribution, and your vibe check responses to ensure compatibility. We strive to maintain an eclectic mix of people at a table with an age difference of within 10 years between the youngest and oldest participants whenever feasible.

You can make suggestions by going to the Help Centre section in the app. We value your input and strive to improve your experience with StepOut.

You can reach us through our customer support platform on our website or email us at support@stepout.world or call/whatsapp us at +91-9319283959.

There is an option to deactivate your account - it is like making the account sleep until you need it again. You will not get any notifications or alerts during this time. And if you still wish to delete your account, go to Settings, select Account, and choose Delete Account. Follow the prompts to confirm the deletion.

Your privacy is important to us. Stepout does not share your personal information with third parties without your consent. You can adjust your privacy settings in the app to control what information is visible to other users.

We recommend not sharing personal information unless you are completely sure of your safety. Always inform a friend or family member about your plans and the location of the meetup. If you ever feel uncomfortable, trust your instincts and report any concerns through the app.

StepOut prioritizes safety by selecting well-reputed restaurants in busy, well-lit public places with nearby parking. If a participant or venue behaves inappropriately, users can report it, and we take immediate action. Additionally, we provide a secure in-app chat feature to facilitate communication before the meetup.

We occasionally run promotions and referral discounts. Keep an eye on our social media and email updates for exclusive offers.

We understand that plans change. Our cancellation and refund policy is as follows:
While we do not offer any refunds, you may reschedule your bookings up to 48 hours before the dinner or lunch start time free of charge.

No hidden charges. The listed price is the StepOut platform fee. Guests will need to settle their restaurant food and/or drinks bill directly with the restaurant.

Yes. We use industry-standard encryption and secure payment gateways to process transactions. Your card details are never stored or shared with third parties.

You can pay securely through our app or website using our payment gateway that supports credit/debit cards, UPI, and net banking. Payment must be made at the time of booking to confirm your spot at the event.